terms of service

 

TERMS OF SERVICE

Agreement Overview

Please read these terms of service (the “Agreement”) carefully before using the services offered by Saikel Studio (the “Company”).

BY VISITING THE COMPANY’S WEBSITE OR USING ITS SERVICES, YOU AGREE THAT YOU HAVE READ AND AGREE TO BE BOUND BY AND A PARTY TO THE TERMS AND CONDITIONS OF THIS AGREEMENT TO THE EXCLUSION OF ALL OTHER TERMS. 

If you do not unconditionally agree to all terms and conditions of the Agreement, you may not use the Company’s website or services. If the terms of this Agreement are deemed an offer, acceptance is expressly limited to these terms. 

Accounts

In order to access some features of the website, you will have to create a Saikel Studio account. You may never use another person's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.

Purchases, Credits, and Refunds

  • Purchases: To make a reservation, you must first have a class credit or unlimited monthly membership. You can buy class credits or a monthly membership through this website by logging into your account. Prices of future classes and memberships are subject to change. Your credit/debit card will be charged when you submit your purchase, and credits/memberships will be delivered immediately upon approval.

  • Refunds: Class credits purchased are non-refundable. Monthly memberships are charged on a monthly basis and are also non-refundable after being charged.

  • Failure to Pay: If you fail to pay any charges when due, Saikel Studio reserves the right to suspend or terminate your privileges. You are responsible for any fees incurred in collecting past-due balances, including attorneys’ fees and collection costs.

  • Membership Cancellations: All monthly membership cancellations require at least 10 days notice prior to your renewal date to avoid future charges. Cancellations must be submitted in writing via email to info@saikelstudio.com to verify cancellation. Memberships operate on a month-to-month basis.

Class Bookings and Cancellations

  • Booking Window: You can reserve classes up to 1 week in advance for most credit types (certain users/credits may allow booking further in advance).

  • Class Cancellation Policy: You must cancel a class more than 2 hours in advance of the class start time by logging into your account and selecting the "Cancel Reservation" option next to your upcoming classes. If canceled on time, your credit will be returned. If canceled within 2 hours of the class start time, the credit is forfeited.

  • Unlimited Members Late Cancellation / No-Show: If you reserve using an unlimited monthly membership and fail to cancel more than 2 hours in advance, Saikel Studio reserves the right to charge a late cancellation/no-show fee of at least $10 (or the current single class rate).

  • Low-Capacity Cancellations: We reserve the right to cancel class(es) when at or below 20% capacity.

Termination

We may terminate your access to the Saikel Studio website as well as your access to all of Saikel Studio’s classes and locations at any time, without cause or notice, which may result in the forfeiture and destruction of all information associated with you.

Liability Waiver & Personal Belongings

Saikel Studio is not responsible in any way for the safekeeping of your personal belongings while attending a class. By attending classes, events, activities, and other programs and using the Saikel Studio facilities, website, or equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of Saikel Studio classes. You acknowledge that you have voluntarily chosen to participate in a program of intense physical exercise. You acknowledge that Saikel Studio strongly recommends that you consult with your physician prior to commencing any class. You also acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You further acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by trainers and staff.

In consideration of being allowed to participate in and access the Saikel Studio classes and studio facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Saikel Studio classes and studio facilities, (2) release, indemnify, and hold harmless Saikel Studio, subsidiary affiliate entities and franchisees, and each of their respective members, employees and representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Saikel Studio classes or Saikel Studio facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Saikel Studio’s classes and studio facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in participating in Saikel Studio classes and use of studio facilities, and should not be participating in any classes.

SMS Terms & Conditions

1. Program Description
By opting in, you agree to receive recurring automated text messages from Saikel Studio ("we," "us," "our") at the mobile number you provided. Messages may include [appointment reminders, order updates, account alerts, promotional offers, customer support follow-ups, etc. — customize to your actual use case]. Consent to receive these messages is not a condition of any purchase.

2. Message Frequency
You may receive up to [X] messages per [week/month]. Message frequency may vary depending on your activity and interactions with us.

3. Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.

4. How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact our support team directly at info@saikelstudio.com or 204-691-0254.

5. Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.